Cookie Policy

Skip to Main content

Overview

This Policy sets out the basis for UKBN’s use of Cookies.

Cookie Policy

Our website uses cookies to distinguish you from other users of our site and to obtain information about your general internet usage. A cookie file is stored on the hard drive of your computer and contains information that is transferred to your computer's hard drive. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site, enabling us to deliver a better and more personalised service.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive. Before Cookies are placed on your computer or device, you may be shown a pop up message requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of our site may not function fully or as intended.

Cookies enable us:

  • To estimate our audience size and usage pattern.
  • To store information about your preferences, and so allow us to customize our site according to your individual interests and send you tailored alerts with your consent.
  • To speed up your searches.
  • To recognize you when you return to our site.

We use the following cookies:

Strictly necessary cookies

These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.

Analytical/performance cookies

They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

Functionality cookies

These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

Targeting cookies

These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site.

The following Cookies may be placed on your computer or device:

Name of Cookie

Name of Provider

1st/3rd Party

Purpose

__utma

Google Analytics

1st

To distinguish users and sessions

__utmt

Google Analytics

1st

To throttle request rate

__utmb

Google Analytics

1st

Determine new session/visits

__utmc

Google Analytics

1st

Determine user in new session/visit

__utmz

Google Analytics

1st

Stores traffic source/campaign

__utmv

Google Analytics

1st

Visitor-level custom variable data

Hblid

Olark Live Chat

1st

Vistor identifier (remember visitors)

wcsid

Olark Live Chat

1st

Session identifier single chat session

olfsk

Olark Live Chat

1st

Storage identifier maintain chat

_okbk

Olark Live Chat

1st

Extra state information

_ok

Olark Live Chat

1st

Recent Olark site ID (security)

_oklv

Olark Live Chat

1st

Loader version improved caching

_okla

Olark Live Chat

1st

Caching purposes

_okgid

Olark Live Chat

1st

Group ID the visitor is locked to

_okac

Olark Live Chat

1st

Caching/setting hash for assets

_okck

Olark Live Chat

1st

Tests for browser cookie storage

Visitor_idxxxxxx

Pardot – Salesforce

1st

Registers unique ID/generates data

Visitor_idxxxxxx-hash

Pardot – Salesforce

1st

Registers unique ID/generates data

_distillery

Wistia

1st

Behavior data while viewing videos

Session

UK Bond Network

1st

Preserves the visitor’s session state

It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.

To learn more about cookies and how to manage them, visit AboutCookies.org

 

Policy Review

The Head of Compliance will be responsible for reviewing this policy annually (or at the request of the CEO or another member of the Board) to ensure that it continues to meet legal requirements and that it reflects best business practice.